In addition to storing backups on the Plesk server, you can configure an external FTP/SFTP storage to keep backups off-server. This provides an extra layer of protection in case the server fails. This guide covers setting up remote backup storage.

Configuring Remote FTP Storage

  1. Log in to Plesk.
  2. Go to Websites & DomainsBackup Manager.
  3. Click Remote Storage Settings.
  4. Select Use an FTP/SFTP storage.
  5. Fill in the FTP/SFTP connection details:
    • Host: The FTP server hostname or IP address.
    • Port: 21 for FTP, 22 for SFTP.
    • Login: The FTP username.
    • Password: The FTP password.
    • Directory: The remote directory where backups will be stored (e.g., /backups/).
    • Use passive mode: Check this if you have firewall issues with active FTP connections.
    • Use SFTP: Check this for encrypted file transfers (recommended).
  6. Click OK.
  7. Plesk will test the connection and confirm the storage is accessible.

Storing Backups to Remote Storage

  1. When creating a backup (manual or scheduled), select the remote storage as the destination.
  2. Backups will be sent directly to the FTP server.
  3. You can also copy existing server-stored backups to remote storage from Backup Manager.

Important Notes

  • Remote storage requires a separate FTP/SFTP account on an external server.
  • SFTP is recommended over FTP for better security (encrypted connection).
  • Ensure the remote server has sufficient disk space for your backups.
  • Network speed affects how quickly backups are transferred. Large backups may take time.

Troubleshooting

Connection test fails:

  • Verify the FTP hostname, port, username, and password are correct.
  • Check if the remote server firewall allows FTP/SFTP connections.
  • Try enabling passive mode.

"Remote Storage Settings" option is not visible:

  • Your hosting provider may not have enabled remote backup storage. Contact support.
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