Forgotten your Plesk login password? Here are several ways to reset it depending on your access level.

Method 1: Change your password from inside Plesk

If you can still log in:

  1. Click your name at the top-right corner.
  2. Click Edit Profile.
  3. Enter your current password in Old Password.
  4. Enter and confirm your new password.
  5. Click OK.

Method 2: Use the "Forgot Password" link

  1. Open your Plesk login page (https://your-server-ip:8443).
  2. Click Forgot your password?
  3. Enter your registered email address and click Submit.
  4. Check your inbox for a reset link and follow it to set a new password.

Note: The link expires after 24 hours. Check spam if you don't see the email.

Method 3: Ask your hosting provider

If you're a hosting customer, contact your provider to reset your password. With Allanux Web, open a support ticket and we'll reset it promptly.

Method 4: Reset via SSH (server admins only)

  1. Connect via SSH as root.
  2. Run: plesk bin admin --set-admin-password -passwd 'YourNewPassword'
  3. Log in with username admin and your new password.

Method 5: Generate a one-time login link via SSH

  1. Connect via SSH as root.
  2. Run: plesk login
  3. Copy the IP-based URL and open it in your browser.
  4. Once inside, go to your profile and set a permanent password.

Resetting a customer or reseller password (admins)

  1. Go to Customers (or Resellers) in the sidebar.
  2. Click the customer name → Change Login Info.
  3. Set a new password or click Show link to send a reset link.

Important notes

  • Plesk panel, FTP/SSH, and email passwords are all separate.
  • Your WHMCS client area password is also separate from Plesk.
  • FTP/SSH passwords are changed under Websites & Domains → Web Hosting Access.

Troubleshooting

  • Reset email not arriving: Check spam. Verify the email matches your Plesk account. Contact your host if server email delivery is broken.
  • Invalid credentials after reset: Clear browser cache. Passwords are case-sensitive. Use quotes around special characters in SSH commands.
  • Account locked: Wait 10-15 minutes. Admins can check fail2ban under Tools & Settings → IP Address Banning.
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