Mixed content occurs when a website loaded over HTTPS includes resources (images, scripts, CSS) loaded over HTTP. Browsers will show a "Not Secure" warning or a broken padlock icon. This guide helps you diagnose and fix mixed content issues for customer sites.

Diagnosing Mixed Content

  1. Open the customer website in Chrome or Firefox.
  2. Click the padlock icon in the address bar → Site settings or Certificate.
  3. Look for "Mixed Content" or "Insecure Elements" warnings.
  4. Open the browser developer tools (F12) → Console tab. Look for errors like "Mixed Content: The page was loaded over HTTPS, but requested an insecure resource."

Fixing Mixed Content

  • Update URLs in HTML: Change all http:// references to https:// in the website source code.
  • Update database content: For WordPress, use a plugin like "Better Search Replace" to update URLs in the database.
  • Fix hardcoded URLs: Check theme files, plugins, and configuration files for hardcoded HTTP URLs.
  • Enable HTTPS in WordPress: Go to SettingsGeneral → set both URLs to https://.

Preventing Mixed Content

  • Always use relative URLs (//domain.com/image.png) or HTTPS URLs.
  • Enable "Force HTTPS" in the hosting settings.

Troubleshooting

Cannot find the mixed content source:

  • Use the browser developer tools Network tab to identify which resources are loading over HTTP.
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