As a reseller, your Plesk dashboard provides tools to manage customers, service plans, subscriptions, and resources. This guide explains the reseller interface and navigation so you can manage your hosting business efficiently.
The Reseller Dashboard
When you log in to Plesk with reseller credentials, you will see:
- Home: An overview of your resource usage, including disk space, traffic, and the number of websites, domains, and customers you manage.
- Hosting Services: Quick access to your personal subscriptions and service plans.
- Customers: A list of all your customer accounts with status indicators.
- Subscriptions: All subscriptions across your customers, including resource usage and status.
- Service Plans: Your hosting plans and add-on plans.
- Domains: All domains hosted across your customer accounts.
The Left Navigation Menu
- Customers: Create, suspend, and manage customer accounts.
- Subscriptions: Manage all subscriptions, change plans, suspend or activate.
- Service Plans: Create and modify hosting plans and add-on plans.
- Domains: View and manage all domains across your customers.
- Mail: Manage mail settings for your personal subscriptions.
- WordPress: Manage WordPress installations across all customer accounts (if WP Toolkit is available).
- Websites & Domains: Manage your own personal websites.
- Tools & Settings: Server-wide and reseller-level configuration options.
- Extensions: Install and manage Plesk extensions.
Understanding Your Resource Limits
As a reseller, your hosting provider allocates a pool of resources. These are shared among all your customers:
- Maximum disk space: Total storage for all your customers combined.
- Maximum traffic: Total monthly bandwidth for all customers.
- Maximum websites: Total number of websites you can host.
- Maximum domains: Total number of domains across all customers.
- Maximum mail accounts: Total email accounts across all customers.
Monitor these limits on the Home page. If you approach a limit, contact your hosting provider to discuss upgrades.
Important Notes
- Your reseller resources are shared across all customers. Plan your allocations carefully.
- Service plans define what resources and permissions each customer receives.
- The features available to you depend on your reseller plan and what your hosting provider has enabled.
Troubleshooting
A menu item is missing:
- Your hosting provider may have disabled certain features. Contact support.
Resource limits show as exceeded:
- Check resource usage per customer and consider upgrading your reseller plan.
