As a reseller, you can create additional user accounts and assign them specific roles and permissions. This is useful when you have staff members who need access to the reseller panel, or when a customer needs multiple people to manage their account.
Adding an Additional User to Your Reseller Account
- Log in to Plesk.
- Click your username in the top-right corner.
- Select Users (or go to Users in the left menu).
- Click Create User.
- Fill in the user details:
- Contact name: The user full name.
- Email: The user email address.
- Username: The login username.
- Password: Set a strong password.
- User role: Select the appropriate role. For details on what each role can do, see How to Configure Customer Permissions and Access Levels in Plesk.
- Click OK.
Understanding User Roles
- Administrator: Full access to the reseller panel (use with caution).
- Webmaster: Can manage websites, domains, and files.
- Application user: Can manage specific applications (e.g., WordPress).
- Accountant: Can view billing and resource usage information.
Important Notes
- Additional users count against your user limit (if applicable).
- Remove users who no longer need access to maintain security.
Troubleshooting
"Maximum number of users reached":
- Contact your hosting provider to increase your user limit.
