How to Create an Email Mailing List in Plesk

A mailing list lets you send a single email to multiple recipients at once — useful for newsletters, announcements, and group discussions. In Plesk, mailing lists are powered by Mailman and can be created from the customer panel.

Before you start

• Your hosting provider must have Mailman installed and the mailing list service enabled for your subscription.
• You need at least one email address under your domain to act as the list administrator.
• If Mailing Lists does not appear in your panel, contact your hosting provider.

Step 1: Open the mailing lists page

1. Log in to Plesk.
2. Go to Websites & Domains, select your domain.
3. Click the Mail tab, then click Mailing Lists.

Step 2: Create a mailing list

1. Click Create Mailing List.
2. Enter the list name — the part before the @ sign (e.g. newsletter).
3. Keep the Switched on checkbox selected.
4. Enter the list administrator email address.
5. Enter a password for the list administrator. Save this — you need it to manage the list later.
6. In the Subscribers field, enter subscriber email addresses, one per line.
7. Keep Notify administrator on the mailing list creation selected.
8. Click OK.

To send a message to all subscribers, email the list address (e.g. [email protected]).

Step 3: Manage subscribers

1. Go to Mail tab > Mailing Lists.
2. Click the mailing list name.
3. Add or remove email addresses in the Subscribers field.
4. Click OK.

Step 4: Advanced management via Mailman

For moderation, archiving, welcome messages, or digest mode:

1. Go to Mailing Lists and click Manage the list next to your list.
2. The Mailman web interface opens in a new tab.
3. Enter the list administrator password and click Let me in.

Removing a mailing list

1. Go to Mail tab > Mailing Lists.
2. Select the checkbox next to the list and click Remove.
3. Confirm with Yes.

Important notes

• Plesk does not limit subscribers per list, but your hosting plan may limit the number of mailing lists.
• The Mailman web interface uses a self-signed SSL certificate — your browser may show a warning. This is normal.
• Mailing lists cannot run alongside outgoing mail limits. If your provider has mail limits enabled, lists may not work.

Troubleshooting

Mailing Lists option not visible:

• Mailman may not be installed or the service is disabled for your subscription. Contact your hosting provider.

Subscribers not receiving emails:

• Verify subscriber addresses are correct and the list is switched on.
• Ask subscribers to check spam/junk folders.
• Ensure your domain has valid SPF and DKIM records.

Cannot access the Mailman admin interface:

• Confirm you are using the correct list administrator password. Reset it by editing the list in Plesk.

If you need help with mailing lists, contact our support team.