Monitoring your customers resource usage helps you identify heavy users, plan capacity, and enforce plan limits. This guide covers how to view per-customer resource consumption and activity.
Viewing Customer Resource Usage
- Log in to Plesk.
- Go to Customers.
- The customer list shows usage indicators for each customer (disk space, traffic).
- Click a customer name to view detailed resource usage. For more comprehensive reports, see traffic reports, disk space usage, and heavy resource user identification.
- On the customer page, go to Subscriptions to see per-subscription usage.
Viewing Customer Traffic Statistics
- Click a customer name → go to Websites & Domains.
- Click Statistics or the domain name → Statistics.
- View traffic reports, visitor information, and web statistics.
Important Notes
- Traffic statistics are updated daily and may not reflect real-time usage.
- Disk usage includes website files, databases, and email storage.
Troubleshooting
Statistics are not updating:
- Statistics are processed once per day. Wait 24 hours and check again.
